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Frequently Asked Questions on
hiring Sky Dancers and Searchlights
1. What is included in the hire price?
Any
necessary consultation with the Civil Aviation Authority where
applicable.
The hire price includes the dates the equipment will be used but
will not include the transit time. You can hire for as little as
one day or longer as you require.
2. How do I book?
Contact us
to discuss your event and requirements. Read our Conditions of
Hire and complete the Hire form returning it to us either online
or by post.
If booking less than 4 weeks in
advance, full payment
is required on booking.
If booking more than 4 weeks in
advance, a 25% deposit is required with a post dated cheque for
the balance dated 14 days before the start of hire and cheques
must be forwarded in time to be cleared before your booking
date. You may also pay by
bacs.
On receipt of payment, we will then confirm your order and
delivery details.
3. How do I set up?
Due to the weight of the equipment, you should arrange for two
able bodied people to be available to unpack. Our SkyDancers and
Searchlights come with full instructions.
4. How do I receive and return the product?
All equipment is usually sent by freight carrier flight cased
for protection.
After the event, pack the equipment in the case and we will
arrange for the carrier to collect it. Please note that if the
equipment is not ready for collection on the agreed day, this
may result in additional charges as per our conditions of hire.
5. Do I need a specialist operator for the equipment?
No. Anyone reading the full instructions can set up both the
searchlights and the SkyDancers.
6. Do I need additional insurance?
The responsibility for any damage or loss of the equipment is
yours and so we recommend you add the equipment to your
insurance policy for the time of hire. Any damages or loss to
the equipment will be charged.
7. Do I need to request permission from any local authorities?
It is our current understanding that no formal planning
permission is required for SkyDancers without wording however, if
you are considering adding text, we recommend that you check
with your local planning authority, especially if the hire
continues over 24 hours. Where applicable, we will check with
the Civil Aviation Authority on your behalf at no additional
cost.
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